What We Collect and Why It Matters
When you open an account, we collect the information needed to run it — your name, email address, date of birth, and the payment details you use to fund your wallet. If you deposit via Touch 'n Go eWallet, Boost, or GrabPay, we record the transaction
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reference and amount so your account balance updates correctly and disputes can be resolved. We also collect device and session data — browser type, IP address, and login timestamps — to detect unusual access and keep your account secure. We do not sell your personal data
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to third parties. Data shared with payment processors like DuitNow or FPX is limited to what those processors need to complete your transaction. We retain account records for as long as your account is active and for a period after closure as required by applicable law.
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You may request a copy of the data we hold on you, ask us to correct inaccuracies, or request deletion where no legal retention obligation applies. All requests are handled through our support channel. Players in Subang Jaya and across Malaysia are covered by the same
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data handling standards described here.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.